NAVOLAND INTERNATIONAL CO LTD361100ABOUT US4/F No.65 Tongan Park Tongan Industrial Zone, Xiamen China 361100NAVO always believe that from difficulties comes opportunity. You can rest assured that we strive for the best customer experience! we not only a brand, but represents a healthy and advanced lifestyle, which guide people to enjoy a relaxed and comfortable life.NAVOLAND INTERNATIONAL CO LTD361100ABOUT US4/F No.65 Tongan Park Tongan Industrial Zone, Xiamen China 361100NAVO always believe that from difficulties comes opportunity. You can rest assured that we strive for the best customer experience! we not only a brand, but represents a healthy and advanced lifestyle, which guide people to enjoy a relaxed and comfortable life.NAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL CO LTDNAVOLAND INTERNATIONAL 

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Last Updated: July 14, 2021

NAVOLAND is committed to protecting the privacy of visitors of this web site and registered users. We want you to have an enjoyable shopping experience.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from WWW.NAVOLAND.COM.

By visiting our Site, you consent to the data practices described in this statement. For the purposes of this Privacy Policy, unless otherwise noted, all references to NAVOLAND include (“the Site”) and NAVOLAND.

NAVOLAND encourages you to review the privacy statements of websites you choose to link to from NAVOLAND so that you can understand how those websites collect, use and share your information. NAVOLAND is not responsible for the privacy statements or other content on websites outside of the NAVOLAND website.

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically.

Your continued use of the Site and Services after any such amendment signifies your acceptance thereof.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent for us to collect that information and to use it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at SALES@NAVOLAND.COM


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, shipping address, billing address and credit card information.

You also may provide us with your company name and telephone number. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

In addition, we may collect the following Personally Identifiable Information that you voluntarily provide to us:

  • Account: If you create an account for any of our Services, you will provide us with your name, email address, phone number, and password. When you log-in to your account, you will provide us with your email address and password.
  • Store Locator: When you use our store locator, you may provide us with your physical address.
  • Orders & Tracking: When you use our Site to track your order, you will provide us with your email address.
  • Returns Center: When you start a return, you will provide us with your email address.
  • Write a Review: When you write a review of our products, you will provide us with your email address and nickname. You may also provide us with your physical address and any other Personally Identifiable Information that you may voluntarily provide.
  • Newsletter: When you sign up for our newsletter, you will provide us with your email address.
  • Corporate Sales: When you place a corporate order for 100 hundred (100) or more bags, small quantities or rush orders, you will provide us with your telephone number or email address.
  • Careers: If you apply for a job, we will collect your first and last name, email address, physical address, and telephone number. You also will be asked to provide other information such as your resume, cover letter, and employment-related information (e.g. desired compensation and start date).
  • Contact Us: When you send us any feedback, questions, comments, suggestions, ideas, or interact with us in any way through email or social media channels, we will receive your email address, phone number, and any other Personally Identifiable Information that you may voluntarily provide.
  • Social Media Content and Reviews: We may offer forums, blogs, or social media pages, including for you to review your NAVOLAND purchases. Any content you provide on these channels will be considered “public” and is not subject to privacy protections.
  • Registration for Sweepstakes or Contests: We may run sweepstakes and contests. Contact information you provide may be used to reach you about the sweepstakes or contest and for other promotional, marketing and business purposes, if permitted by law. In some jurisdictions, we are required to publicly share information of winners.
  • Surveys: We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.

We automatically collect certain Personally Identifiable Information as you navigate our site, such as the following:

  • Automatic Data Collection: We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information, Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.
    In addition, we may automatically collect data regarding your use of our Services, such as the types of content you interact with and the frequency and duration of your activities. We may combine your information with information that other people provide when they use our Services, including information about you when they tag you.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Personalize your experience: Your information helps us to better respond to your individual needs.
  • Improve our Site: We continually strive to improve our Site offerings based on the information and feedback we receive from you.
  • Improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • Enforce this Terms of Use and Privacy Policy and other rules about your use of this site.
  • Protect NAVOLAND’s rights or property.
  • Comply with a law or regulation, court order or other legal process and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use Personal Information to provide you with materials about offers, products, and Services that may be of interest, including new content or Services. We may provide you with these materials by phone, postal mail, or email, as permitted by applicable law. Such uses include:

  • To tailor content, advertisements, and offers;
  • To notify you about offers, products, and services that may be of interest to you.

Note: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


We may share the information that we collect about you in the following ways:

  • With service providers who perform data services on our behalf (e.g., email, hosting, maintenance, backup, analysis, etc.).
  • With service providers to prepare, deploy and analyze advertising content.
  • To the extent that we are required to do so by law.
  • In connection with any legal proceedings or prospective legal proceedings.
  • To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention.
  • With any person who we reasonably believe may apply to a court or other competent authority for disclosure of that Personally Identifiable Information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that Personal Information.
  • With any other person or entity where you consent to the disclosure.

To ensure that your Personally Identifiable Information receives an adequate level of protection, we have put in place appropriate procedures with the service providers we share your Personally Identifiable Information with to ensure that your Personally Identifiable Information is treated by those service providers in a way that is consistent with and which respects the applicable laws on data security and privacy. We do not collect or receive the information provided to the third-party payment processor.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


We maintain commercially reasonable security measures to protect the Personally Identifiable Information we collect and store from loss, misuse, destruction, or unauthorized access.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential.

Unfortunately, no security measure or modality of data transmission over the Internet is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an e-mail to you.


You have certain choices about your personal information. Where you have consented to the processing of your personal information, you may withdraw that consent at any time and prevent further processing by contacting us as described below. Even if you opt out, we may still collect and use non- personal information regarding your activities on our Services and for other legal purposes as described above.

Email and Telephone Communications

If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms or this Privacy Policy).

We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists as required by applicable law.

“Do Not Track.”

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Your Privacy Rights

In accordance with applicable law, you may have the right to:

  • Access to/Portability of Personal Data about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic Personal Data transferred to another party.
  • Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information or we may refer you to the controller of your personal information who is able to make the correction.
  • Request Deletion of your personal information, subject to certain exceptions prescribed by law.
  • Request restriction of or object to processing of your personal information, including the right to opt in or opt out of the sale of your Personal Data to third parties, if applicable, where such requests are permitted by law.

If you would like to exercise any of these rights, contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.


We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. This site is not intentionally designed for or directed at children 13 years of age or younger without obtaining prior consent from a person with parental responsibility. It is our policy never to knowingly collect or maintain information about anyone 13 years of age or younger (such as a child's name or e-mail address).

Please contact us at SALES@NAVOLAND.COM if you think we may have inadvertently collected such information.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at SALES@NAVOLAND.COM or by mail at:


4/F No.65 Tongan Park

Tongan Industrial

Zone Xiamen China 361100!

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